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TERMS & CONDITIONS HPAA

This agreement sets out the terms and conditions that will govern the relationship between us, Harmony Performing Arts Academy and you, the Parent/Guardian. It is a legally binding agreement. These conditions are important to maintain standards and to ensure that all members gain the maximum benefit from their membership.

  • Any free trial (taster session) is strictly at the approval of the Harmony Performing Arts Academy, subject to availability and does not guarantee a place at HPAA. A free trial may not be claimed in retrospect.

  • Discounted fees will vary. Class timetables, teachers and in some cases Principals are subject to change from time to time without notice.

  • We reserve the right to revert to online sessions for any enforced closure outside of our control. This includes, but not limited to, national and localised shutdown due to weather, pandemic, venue availability and lockdown. Where HPAA is running physical face-to-face sessions, or a combination of physical face to face sessions and Live sessions, the standard monthly fee applies and is payable. Where an HPAA is running exclusively via online for a period of 9 or more consecutive weeks a reduced fee will then apply.

  • In order to avoid disturbing classes, you and your child are requested to arrive in good time. Entrance to classes may be barred to anyone arriving more than 15 minutes late

  • A teacher may, at any time, ask your child to leave a class if he/she is jeopardising the safety or enjoyment of others or their educational experience.

  • The minimum membership period is 2 months. You must pay the monthly membership subscription for the minimum membership period unless your membership is terminated without liability, suspended or transferred in accordance with these terms. HPAA reserves the right to change the day, time and location of the sessions. Should this be restrictive to attendance the minimum notice period will be waived.

  • You may terminate this agreement at any time without liability if the tuition the child is offered falls below, on more than one occasion, the standards reasonably expected to be provided.

  • In the event that your child is unable to attend a scheduled HPAA session, due to sickness (subject to the clause below), holiday, government restrictions or a decision by the Parent or Student not to attend, HPAA is unable to offer any refund of fees paid, or make up the missed session.

  • We will suspend membership during the minimum membership period in the event that the child is unable to attend the Academy for more than one month due to his / her injury or illness. In the unfortunate event that it is medically no longer possible for the child to attend HPAA we will cancel the minimum membership period without any further obligation to you. We may require suitable medical evidence in the form of a GP or hospital letter setting out the medical reasons.

  • In the event that you do not make the membership fee payments when due, the right to send the child to attend HPAA will be withdrawn until payment is received and brought up to date. Interest is payable (whether before or after judgement) on any sums not paid when due at the rate of 4% p.a. above the base lending rate of RBS Bank calculated daily. If your account falls into arrears on more than three occasions during any one calendar year we reserve the right to terminate your membership with immediate effect.

  • At the end of the minimum membership period, your membership will automatically continue unless either party cancels by giving the other at least one month's notice.

  • We may terminate your membership and discontinue the child's entitlement to attend the Academy in the event of serious or repeated breach of these Membership rules.

  • Payment is due on the first of each month. If payment of membership fees or tuition fees is not made in full for any reason we reserve the right to suspend your membership and to exclude your child from the Academy.

  • This agreement may be terminated if either party is in serious breach of its obligations to the other.

  • We reserve the right to use any individual or group photographs or movie shots of your child for press or promotional purposes.

  • Bullying, harassment, abuse or other inappropriate behaviour by you, your child or guests is strictly forbidden and will result in expulsion and such other legal remedies as may be available.

  • To the extent permitted by law, our liability to you, save in respect of death or personal injury caused by our negligence shall be limited to the total amount you have paid for your membership.

  • You and your child must treat all HPAA members, children, staff and teachers with respect and consideration. HPAA does not tolerate rude, offensive or aggressive remarks and behaviour in any way. You must make yourself and your child aware of the health and safety rules of the venue and comply with the recommendations at all times.

  • Smoking and the bringing or consumption of alcohol and the use or being under the influence of illegal substances is not permitted anywhere in our Academy

  • If you have a complaint or concern that cannot be resolved via the Academy Principal please contact us privately and we will do our best to resolve the matter.

  • We reserve the right to make changes to these rules.

  • A four week notice period is required for termination of membership and can only be given in writing via email to harmonycasting@gmail.com. The time of receipt (not sending) shall be the time of commencement of the notice period.

  • This agreement is governed by the laws of England and Wales.

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